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--- tutorials:group_chat [2024/11/29 23:30] – [Usage] chkuo
+++ tutorials:group_chat [2024/12/06 23:17] (current) – [Intro] chkuo
@@ Line 1: / Line 1: @@
-====== Group chat ======
+====== Group Chat ======
 ===== Intro =====
   * Group chat tools (e.g., Slack, Discord, Mattermost) can be highly effective for team communication
-  * Among the available tools, Mattermost is an open source option that can be self-hosted. This is attractive in terms of information security/privacy and cost.
+    * Concept: a platform for work-related communication; no notification outside of working hours.
-===== Usage =====
-  * Concept: a platform for work-related communication; no notification outside of working hours.
     * Email: for external and formal communication
     * Real-time message (e.g., LINE, phone): reserved for emergency and messages that require real-time response. Limit the usage.
-  * Mattermost setup
+  * Mattermost is an open source option that can be self-hosted. This is attractive in terms of information security/privacy and cost.
-    * Security: click on the profile (top-right), "Profile", "Security", enable "Multi-factor Authentication"
+    * App (Android/iOS/Linux/macOS/Windows): [[https://mattermost.com/apps/]]
-    * Channels - General
+    * Documentation: [[https://docs.mattermost.com/index.html]]
-      * Town Square (system default; may be renamed as "General"): all members are added automatically, can be used for general discussion
+  * **<color #008000>For IPMB Users</color>**:
-      * Off-Topic (system default; may be renamed as "Chat"): for non-work-related conversations
+    * The email module is not enabled, so "Forgot your password?" is not functional. Ask your lab PI or the IPMB IT office to reset your password if needed.
+    * The storage space is limited. While it is possible to upload files to facilitate communication, please be careful with large files; sharing via external links or delete the files after discussion is recommended. Remember, this system is designed as a messaging platform, not a file-sharing service.
+===== Mattermost Usage =====
+  * Security: click on the profile (top-right), "Profile", "Security", enable "Multi-factor Authentication"
+  * Channels
+    * System Default
+      * Town Square (can be renamed as "General"): all members are added automatically, can be used for general discussion
+      * Off-Topic (can be renamed as "Chat"): for non-work-related conversations
+    * Public (to be created; useful for research labs)
       * Announcement: for important announcements
       * Lab meeting: for regular meetings; use threads to keep meeting minutes
       * Journal club: for sharing papers/comments
-    * Channels - Others
+    * Project-based channels, one per project. May be Public or Private, depending on the nature of the project or the team culture
-      * Project-based channels, one per project. May be Public or Private, depending on the nature of the project or the team culture
+    * Managers: Add appropriate users after creating channels
-    * Direct messages
+    * Users: click on "Add channels", select "Browse channels", then join those public ones that you find relevant
-      * For direct communication between two individuals or among a small group
+  * Direct messages
-    * Additional functionalities
+    * For direct communication between two individuals or among a small group
-      * Poll plugin: for creating poll; type ''/poll'' to use
+  * Messages
-  * Mattermost messages
     * Can be deleted/edited (pros/cons)
-    * Can tag people
+    * Can tag people (use ''@'')
+    * Use the "Message Priority" function ("!" icon) to set as Important or Urgent as needed.
     * Can be marked as "unread"
-    * Can add a reminder set at a specific time
+    * A reminder can be set at a specific time
+    * Reply to a message to start a thread
+      * Useful to keep messages organized
+      * For example, in the "Lab meeting" channel, start a message with the date of the meeting, then everyone reply to that first message as a way of keeping minutes
+  * Additional functionalities
+    * Poll plugin: for creating poll; type ''/poll'' to use
+  * Playbooks
+    * Predefined templates for to-do lists
+    * Useful for tracking recurring tasks
+      * Batches of the same experiment
+      * To-do for new lab members
+      * To-do for lab members who are leaving